Email Address:   

To reset your password, please follow these easy steps:
  1.  In the field above, submit the email address you used when you registered.
  2. When you receive a validation email, click on the link to view all your Fortune Lounge accounts.
  3. Select the casino account you would like to reset.
  4. Enter and confirm your new password for that account.
For security reasons, please note you are only able to reset one password at a time. You will need to repeat the process to reset passwords for other accounts.
 
Helpdesk numbers (Toll-free)
 
USA 1-866-745-2415 Italy 800-986-542
Australia 1-800-658460 Germany 800-0003370
Canada 1-866-745-2415 Portugal 0-800-815386
United Kingdom 0-808-2386055 Spain 800-3000-87
France 0-805-108218